Our refund and returns policy lasts for number of days as per the product illustrated below. If this number of days have passed since your purchase, we can’t offer you a refund or exchange.
Family Products: There is no ability for refund on family products as there is no gurantee to prevent user from using it.
BMT Revit Addin: User can claim a refund for BMT Revit Addin within the first 3 days after activation and he can refund the full amount subtracted by very little amount as a service fees.
BLOX ARCH Revit Addin: User can claim a refund for BLOX ARCH Revit Addin within the first 7 days after activation and he can refund the full amount subtracted by very little amount as a service fees and the amount for the already used families using the addin.